Privacy Notice

1. Data Controller
The data controller responsible for the processing of personal data on this website is Masters Cutlery. The protection of your personal data is very important to us. We process your data exclusively in accordance with statutory provisions, particularly the EU General Data Protection Regulation (GDPR) and relevant national data protection laws.

2. Data Collection When Visiting Our Website
When you access our website for informational purposes only, we collect only the personal data that your browser transmits to our server. This includes your IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), specific pages visited, access status/HTTP status code, volume of data transferred, referrer URL, browser type and version, operating system, and language settings. This data is technically necessary for us to display our website and ensure stability and security. The legal basis for this processing is our legitimate interest.

3. Cookies
Our website uses cookies. Cookies are small text files stored on your device via your browser. They help make our offering more user-friendly, effective, and secure. Most cookies we use are “session cookies,” deleted after your visit. You can configure your browser to inform you about cookie settings and only allow cookies on an individual basis, accept cookies in specific cases, or generally exclude them. Disabling cookies may limit website functionality. The legal basis for processing is our legitimate interest.

4. Contacting Us
When you contact us via email or a contact form, we store the data you provide to process your inquiry and for follow-up questions. We do not share this data without your consent. The legal basis is the performance of a contract or pre-contractual measures, and our legitimate interest.

5. Data Processing for Order Processing
To process your order, we work with service providers (e.g., logistics, payment). We share only the necessary data with them. The legal basis is contract performance.

6. Data Sharing
We only share your personal data with third parties if:

  • You have given explicit consent,
  • Sharing is necessary for contract performance,
  • There is a legal obligation, or
  • It is necessary to protect our legitimate interests.

7. Data Transfers to Third Countries
If we process data in a country outside the European Economic Area (EEA), this occurs only under the special requirements of the GDPR, ensuring an adequate level of data protection.

8. Your Rights
You have the right to:

  • Access your stored data,
  • Correct incorrect data,
  • Delete data,
  • Restrict processing,
  • Object to processing, and
  • Data portability.

If you believe that the processing of your data violates data protection law, you have the right to lodge a complaint with a supervisory authority.

9. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected or as required by law.

10. Data Security
We implement technical and organizational security measures to protect your data against accidental or intentional manipulation, loss, destruction, or unauthorized access. Our security measures are continually improved.

11. Third-Party Services
We may integrate third-party services (e.g., analytics, maps). These providers may collect data if you use their services. We strive to select reputable providers who process data in compliance with data protection laws.

12. Links to Other Websites
Our website may contain links to external sites not operated by us. We have no control over their content or data protection practices and assume no responsibility.

13. Changes to This Privacy Notice
We reserve the right to update this privacy notice to reflect legal changes or updates to our services. The current version is always available on our website.